Frequently Asked Questions
Below are some of the most common questions I get asked about working together.
If you do not see your question listed here or if you are ready to schedule your free Meet and Greet, click here to connect with me.
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Therapy is an investment in your personal growth and wellbeing. We can all benefit from a space that is just our own to address challenging situations, feel more confident, and build a life that is in line with what we value. I have found that anyone that comes to sessions with willingness and curiosity can experience the transformative work that happens in therapy.
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Unfortunately not. My license only allows me to see clients that reside in and are located in California, Florida, or Georgia at the time of the service.
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After deciding to begin our work together, I will email you a request to fill out some documents through my secure client portal. We will go over these documents, discuss your history, explore what has brought you to therapy, and discuss your goals during our first meeting.
The following sessions will take place on a weekly basis and these sessions tend to be less structured. I want to give you the space to explore what is most important for you in a way that honors your experiences and goals.
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I have intentionally chosen not to be an in-network provider with any insurance company to provide you with the highest level of individualized care. This means you are responsible for paying my fee on the schedule discussed or at the time of the session.
If you would like to learn more about my decision to be an insurance-free practice click here.
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All major credit cards, HSA, or FSA are all acceptable forms of payment and payment is due at the time of service. Prior to your first session, I will have you upload your payment information into my secure client portal.
Please note: You are welcome to use your HSA or FSA to cover the cost of your sessions, but please make sure that your HSA/FSA covers therapy via telehealth and whether any documentation is needed.
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Yes, I do. However, you are responsible for paying the difference between the reimbursement amount and my fee for the session. To use the vouchers, you will need to provide me with the Loveland Voucher numbers prior to your intake session.
If for some reason the sessions are not reimbursed, you will be responsible for paying the remainder of the fee for these sessions.
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You will be charged the full fee if you reschedule or cancel your session within 48 hours of your appointment time. If I am given 48 hours notice of your need to reschedule the appointment, you can avoid the cancellation fee and schedule your appointment for the week before, during, or after the scheduled session as my schedule permits.
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Schedule your meet and greet with me here. I would love to get to know a bit about you, learn about what you would like to address in therapy, and help you decide whether I am the right therapist for you.
If I am the right therapist for you, we will discuss your availability and schedule your first appointment. If I am not the right therapist for you, I can provide you with referrals to other therapists who may be a better fit.
You’re worth it! Invest in yourself today.
Good Faith Estimate:
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When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or deductible. You may have additional costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.
“Out-of-network” means providers and facilities that haven’t signed a contract with your health plan to provide services. Out-of-network providers may be allowed to bill you for the difference between what your plan pays and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your plan’s deductible or annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider. Surprise medical bills could cost thousands of dollars depending on the procedure or service.
You’re protected from balance billing for:
Emergency services
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most they can bill you is your plan’s in-network cost-sharing amount (such as copayments, coinsurance, and deductibles). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers can bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other types of services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections.
You’re never required to give up your protections from balance billing. You also aren’t required to get out-of-network care. You can choose a provider or facility in your plan’s network.
When balance billing isn’t allowed, you also have these protections:
You’re only responsible for paying your share of the cost (like the copayments, coinsurance, and deductible that you would pay if the provider or facility was in-network). Your health plan will pay any additional costs to out-of-network providers and facilities directly.
Generally, your health plan must:
Cover emergency services without requiring you to get approval for services in advance (also known as “prior authorization”).
Cover emergency services by out-of-network providers.
Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
Count any amount you pay for emergency services or out-of-network services toward your in-network deductible and out-of-pocket limit.
If you think you’ve been wrongly billed, contact the No Surprises Help Desk at 1-800-985-3059 from 8:00 am to 8:00 pm EST, 7 days a week, to submit your question or complaint. Visit www.cms.gov/nosurprises/consumers for more information about your rights under federal law.